Frequently Asked Questions

FAQs

Do you tell anyone what I share in therapy?


Clients have the legal and ethical right to confidentiality. This means the information shared in therapy will be kept within the context of therapy, except where law or ethics mandates otherwise (as will be discussed in your initial assessment). You must sign a consent to release information before information about you can be released to other people or institutions not covered under the mandates of law or ethics.




Do you accept insurance?


I am an out of network provider. I do not accept insurance at this time. I currently accept the following forms of payment: Check, Discover, Health Savings Account, Mastercard, and Visa. If you would like to use your medical insurance a receipt can be provided for you to submit an out of network claim for reimbursement. Insurance companies typically reimburse 40-70% of the original fee depending on your insurance plan. It is recommend that you contact your insurance company so that you are aware of your out-of-pocket costs. Although I am not on any insurance panels, I will be happy to provide a monthly superbill for you to submit to your insurance company, at your request.




How long will I need therapy?


The length of treatment truly depends on what you would like to accomplish through the therapy process, and what you are struggling with the most. Therapy should remain goal-focused, so it should be clear to both of us when you are achieving your goals. I reserve the right to give you my opinion about how I feel you are doing at achieving your goals.




How should I best prepare for our first session.


In the first session (diagnostic interview), we will meet each other for the first time. I will tell you a little bit about what to expect from therapy, how I can best serve you, and complete intake forms. I will ask you questions to get to know you and understand your situation. Together, we will come up with a treatment plan. It is normal to be worried or anxious before the first session, but I want you to know that I provide a safe, and comforting environment to guide you on your therapy journey. Bring your new client forms to your first session.




What's your cancellation policy?


If you are unable to keep an appointment, you must notify me at least 24 hours prior to your appointment time. To cancel an appointment, call me at 972-393-1596, extension 61. If I am unable to answer your call, please leave a voicemail message and your call will be returned within 24 hours. You are responsible for keeping your scheduled appointments. You will be billed for all missed appointments that are not canceled at least 24 hours in advance.




What should I do if I'm experiencing a crisis?


I do not provide 24 hour crisis counseling. If you have an emergency, please call 9-1-1 or a local crisis counseling center for immediate assistance.




How do I know if I really need therapy?


Emotional wellness and mental health are very improtant. They impact every facet of day to day functioning. Life difficulties often influence a person (or a couple) to seek therapy. When a person feels very upset and desires to seek clarity or support...that is an opportune time to engage in therapy. Seeking an initial appointment for therapy takes courage and is one of the most important steps to feeling better.





Renewed Wellness Counseling and Psychological Services, PLLC

Individual and Couples Counseling in the Dallas, TX Metroplex

413 West Bethel Road, Coppell, TX 75109    |    dr.lilliangibson@gmail.com    |    © 2020 by Lillian Gibson, Ph.D.